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Iberia Flights Disrupted by IT Problem

MADRID (Reuters) – Dozens of international and domestic flights operated by Spanish flag-carrier Iberia were disrupted on Saturday by a problem in the company’s booking and boarding system, the airline said.

Five flights – to London, Lisbon, Vigo, Barcelona and Jerez de la Frontera in southern Spain – were cancelled, a spokeswoman for Iberia, part of International Consolidated Airlines Group, said.

“At 11.30 am the delays have been up to an hour in flights in Spain and Europe. It has affected dozens (of services),” the spokeswoman added. “It is centered on Madrid but also affects other airports. We have volunteers working to solve the problem as soon as possible.”

“Due to an incidence in our systems, booking and boarding services have been stopped at several airports,” Iberia tweeted.

“The entire Iberia team is working to resolve it. We apologize to our customers for the inconvenience this situation is causing.”

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It did not give any further detail about the nature of the problem or when it was likely to be resolved.

(Reporting by Graham Keeley; Editing by David Holmes)

Copyright 2023 Thomson Reuters,

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